FAQ's

If this is the first time you've considered using a virtual assistant, there are probably several things that you're wondering about.  Below are a few of the most frequently asked questions and their answers.  For further inquiries, drop us a note at email@pacificprova.com.

What is a Virtual Assistant?

“A Virtual Assistant (VA) is an independent entrepreneur providing administrative, creative and/or technical services. Utilizing advanced technological modes of communication and data delivery, a professional VA assists clients in his/her area of expertise from his/her own office on a contractual basis." (IVAA Website 2006)

Will my documents be safe and my business protected?

Pacific Pro VA safeguards the privacy and confidentiality of all information and guarantees all documents are secure.  We maintain the most current security software, so you can be certain that you're protected 24/7.

Will I need to pay federal or state taxes?

No – because VA's are independent contractors.  If your organization paid us $600 or more during the previous tax year, simply prepare an IRS 1099 Form at the end of the year showing the total amount paid to Pacific Pro VA.  No taxes are withheld, and we're responsible for paying estimated quarterly tax payments.

How do we conduct business when we’re in two different locations?

Through the use of today’s technologies, we can communicate and brainstorm, regardless of the miles of separation. With email, telephone, Internet connection, and fax we can stay in touch 24 hours a day.

What equipment and skills do I need to communicate with Pacific Pro VA?

All that’s needed is your own personal computer, email address, telephone and fax number. Equally important is your willingness to entrust our organization, to have a clear idea of your goals, and be able to communicate your needs and wants.

What is the biggest advantage of working with Pacific Pro VA?

There are a number of pluses, but the major advantage is the personal attention given to our customers – we invest in our client’s goals and commit to building a relationship of mutual trust.

What technologies does Pacific Pro VA use?

Microsoft XP, Microsoft Office including Word, Excel, Access, and PowerPoint, QuickBooks Pro, Quicken, FrontPage, a digital camera and various communication technologies.

Will Pacific Pro VA be able to provide assistance on an on-going basis?

Absolutely!  No task is too large or too small.  We're flexible to meet your needs.

Is it really cost effective using a virtual assistant?

Yes!  Because you don't pay fringe benefits, taxes, or overhead costs, your organization's costs will be cut in half annually when you work with us instead of hiring an employee. Plus, your productivity is greatly increased because while we work on your specific needs, your time is freed up to achieve other larger goals.